Quick, Professional Support at a Reasonable Cost

It’s hard to single out just one benefit in using Clocktower. The contending benefits include that that the in-house support is professional and quick to respond, the 24/7 support team is excellent for off-hours support with either phone, chat, or email support options. The pro-active attention to security issues has helped us in protecting our business and in developing an initial NIST SP 800-171 compliance assessment report, which is becoming important for government contracting. Clocktower has also been supporting our telecom equipment and VOIP systems for over a decade. All of that said, I think the best aspect of using Clocktower is the trustworthiness and professionalism of the entire organization.
We have used two other IT firms in prior years. One was a local business who were relatively expensive and rarely provided any actual support. We used a second IT firm which was a national chain business advertising low rates. The actual IT techs used by this business were erratic in capability and had difficulty in resolving most technical questions. Clocktower consistently provides us with quick, professional support and are able to resolve all technical and system wide support needs at a reasonable monthly cost.
To whomever may be reading this, your businesses IT support is becoming an even greater critical need for protecting your company’s ability to operate and grow without becoming attacked by computer savvy bad actors. I fully recommend using Clocktower Technology Services, Inc., with Bryan and Robert Sullo at the helm, to provide high-level IT, Telecom, and Information Security.