IT Support For Southern New England Businesses:

Do you want to be CONFIDENT in the Security and Stability of your IT infrastructure?

If so, give us a call and let us show you how our 25 YEARS in business takes the worry out of IT: 508-541-6143

IT Buyers Guide

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The Southern New England Business Owners Guide To IT Support And Services

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

Help Desk Services

When you need assistance with network and PC issues, software support, or virus removal, we're here to help you.

VoiceServices

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

5 Big Reasons to Choose Clocktower Technology Services to Support Your Computer Network

1

Secure by Design: As a Security-First MSP, every solution we offer, every software deployment, every project, every procedure, is evaluated and designed with the goal of protecting the Confidentiality, Integrity, and Availability of your organization’s valuable assets. By working with us, you will become objectively more secure than you are today.

2

Long-Term Contracts NOT Required: Most managed service vendors require you to agree to multi-year contracts up front, forcing you to do business with them even if they’re not meeting your needs. We're confident in our ability to earn your business over the long term, so we're not afraid to let you decide on terms that are right for you.

3

No Ticket Submission Forms: These days, everyone wants you to do their work for them. Our competitors require clients to log on to their ticketing system and fill out a form just to report a problem (practically requiring you to diagnose the problem yourself). Then they make you wait for someone to call you back before they start working on it. At Clocktower, we have technicians (real people!) standing by via phone and chat. We work on your terms and your schedule—not the other way around.

4

On-site Included: Does your IT service provider charge you extra if a problem requires an on-site visit to fix? We don't penalize you for a visit. If you have a problem, we're going to do what it takes to get it resolved, and you're not going to pay extra for it. (Geographic restrictions apply.)

5

The Best of Both Worlds: Many IT service providers also sell VoIP phone systems. Many phone vendors also provide IT services. Neither one does the other particularly well. Clocktower Technology Services began as an IT company, and in 2004 we acquired an already-well-established telecom company. That means we have dedicated expertise in both areas and can handle complicated interactions between the two.

See what other business owners are saying about us…

We’d love to give you our clients’ full names and company names, so you could ask them about us, but in today’s cybersecurity climate, it would be irresponsible to publish a client list on our public Web site. Imagine a cyber criminal sending an email, or even calling one of our clients, posing as a Clocktower employee and requesting access to the clients’ computer! The security of our clients is our top concern, and our track record of protecting our clients proves this.

Clocktower is ALWAYS very helpful in any problem I have ever had. . .I am always so grateful you are there to help me.

Joy Access Control

I am grateful to have such a qualified group of people supporting me. Thanks to all of you.

Daniel Financial Services

Kwab was extremely pleasant and knowledgeable. He knew immediately what my problem was and was very efficient in getting me back up and running ASAP. I am always impressed with the level of expertise among all of your technicians!

Dorothy Hospitality

About Clocktower Technology Services

Clocktower has always been “ahead of the curve” when it comes to business technology. We were one of the first companies in the area to earn the Microsoft Small Business Specialist certification. We were one of the leaders in the managed services revolution that changed the IT support industry. We implemented true business continuance protection for small and medium businesses years before such systems became commonplace. We’re not afraid to take new roads and blaze new trails in order to help our customers succeed, but this pioneering spirit is always tempered by cautious product testing and thorough vetting of new products before we introduce them to our customers.

The Southern New England Business Owners Guide To IT Support And Services

FREE GUIDE

The Southern New England Business Owners Guide To IT Support And Services