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Should I Upgrade to Windows 10?

Windows 10 is Microsoft’s latest version of the Windows operating system, and they’re putting on a full-court press to make sure everyone upgrades. You may have seen notifications on your computer inviting you to upgrade to Windows 10. Even if you haven’t seen these notifications, you may be wondering if you should upgrade your computer

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Outlook Feature: Undo Send

Yesterday, Google added an “Undo Send” feature to Gmail. This is a poorly named feature, as it doesn’t actually allow you to recall a message from a recipient’s inbox. What it does, is to allow you to set a delay on messages you send. If you change your mind before the delay expires you can prevent the

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Are Small Business CEOs the Weakest Link in Cyber-Security?

Do you think your business is immune from cybercrime because you’re small enough to “fly under the radar” of criminal hackers? That may have been true five or ten years ago, but not anymore. Cybercriminals’ preferred point of entry is now malware—the “spyware” and “viruses” that infect your computer through emails and Web sites—and cybercrime

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“Got Payroll Sent in Time. Woo hoo!”

“Got payroll sent in time. Woo hoo!” That was the email message that made me feel better than anything else this week. No, it wasn’t our payroll person telling me I was going to get paid, it was the payroll administrator of one of our clients telling me that their 100+ employees were going to

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The Best Way to Connect a Computer to a TV

Since I’ve been asked this question twice in one month, I figure it’s worth writing a blog post about. With the price of LCD and LED TVs dropping daily, many companies have decided to mount large flat-screen TVs to their conference room walls to use for presentations. It’s a great idea, but it does raise

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Why You Must Secure Your Employees’ Personal Computers

On December 4th, 2013, security firm, Trustwave, posted that they had uncovered a database of two million compromised on-line accounts. In this enormous lists are credentials for 1.5 million accounts on various websites, 320,000 credentials for various e-mail services, 41,000 FTP accounts, and 3,000 Remote Desktop accounts. Of particular note, close to 8,000 of the

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How the Adobe Security Breach Affects You

Earlier this month, hackers stole roughly 150 million e-mail-address/password combinations from Adobe.com. The complete contents of what was stolen is freely available on the Internet, to anyone who wishes to use it for whatever purposes they want. What was stolen Keep in mind that, what was stolen are credentials to access Adobe.com and related services.

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Clocktower Instrumental in Repeal of IT Service Tax

In July of 2013, the Massachusetts Legislature approved a measure that would levy a 6.25% tax on the majority of Information Technology services, like those provided by Clocktower Technology Services, Inc. This tax would have been levied, not on us, or other IT service providers, but on our clients. Clocktower’s mission is to save our

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IT In a Box?

HP and Google recently announced they were teaming up to offer “IT in a Box” for small businesses. I’m not sure if that’s supposed to be a disparaging term, but I don’t mind using it as one. The concept is simple—offer hardware, software and management all in one place, all from one company. In theory,

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Windows 7 Feature: Previous Versions

You already know that (most of the time) if you delete a file, you can get it back by looking in Windows’ Recycle Bin. What happens, though, if you make changes to a file, and realize that you need the old version back? What if you emptied your recycle bin, only to learn you deleted

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