Voice over Internet Protocol (VoIP) is the technology that allows high-quality phone service to be carried over data networks. Hosted VoIP means the phone system exists in the cloud.
Never Miss a Call
Hosted VoIP combines the features and flexibility of the best high-end phone systems with a resiliency that cannot be matched by an on-premise system. Route your calls to any phone, anywhere. Forward calls from certain callers, send others straight to voice mail, or simultaneously ring your office and mobile phones when important people call.
Best of all, because the phone system is in the cloud, it works no matter what. Power out at your office? It doesn’t matter. Your auto-attendant and voice mail is still up and running, and calls are being automatically forwarded to alternate numbers (like mobile phones).
Unlike traditional phone systems, the service is subscription-based, keeping the cost of entry low, and allowing you to only pay for what you use. And there are no caps on expansion: You’ll never need to upgrade to a “bigger system” just to add one extension.
Don’t be Fooled
Because VoIP relies on your data network, it’s critical that your data network be properly configured. Many phone system vendors don’t understand the complexities of data networking; this leads to an unreliable network, dropped calls, and poor call quality. Clocktower Technology Services are data networking specialists. With years of experience in both the voice and data industries, we have the ability to properly implement a VoIP system in your business.
We also take account of the business needs of our customers. Clocktower offers two different hosted VoIP solutions, giving us flexibility on features and pricing, as well as allowing us to adjust your capital and operating expenses as your budget requires.
Though the systems we provide are sold around the world, we provide the critical, local component to support your business. Unlike other national VoIP providers, we can dispatch an engineer on-site to resolve any problems that may arise.
Like any phone system, our hosted VoIP systems have hundreds of features, including call forwarding, transferring, conference calling, and all the standards. Here are some of the more useful and unique features:
- Use any phone as your office phone while you’re away.
- Remote employees can have a real desk phone (or at least a real extension) and appear just like local workers.
- If your Internet connection is down, or your power is out, your customers don’t know the difference.
- The system is always up-to-date. There are no upgrades to buy, or hardware to install.
- Receive your voice mail through e-mail—on your smartphone too.
- Have a truly decentralized organization. You don’t need an office just to house your phone system.
Interested in learning more about hosted VoIP and how it can help your business? Call us at 508-541-6143.